Terms of Service

These Terms of Service ("Terms") govern your use of the Transcending Personal Training website and your purchase and use of our services, including in-home personal training in Austin and San Marcos, Texas, online coaching worldwide, nutrition coaching, couples and group training, sports performance training, senior fitness, and related offerings (together, the "Services"). "Transcending PT," "we," "us," and "our" refer to Transcending Personal Training.

By using our website, booking a consultation, or purchasing Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the website or Services.

1. Health and medical disclaimer

2. Assumption of risk and waiver

Physical exercise carries inherent risks, including muscle strains, sprains, more serious injury, and in rare cases severe injury or death. By participating in our Services, you represent that you are physically able to participate, that you have disclosed any relevant medical conditions or injuries to us truthfully and completely, and that you voluntarily assume all risks associated with exercise.

Before beginning training, clients are required to complete an intake questionnaire and sign a separate liability waiver and release. That signed waiver is part of your agreement with us and applies alongside these Terms.

3. Eligibility

You must be at least 18 years old to purchase Services or use the website's booking tools on your own behalf. Clients under 18 may participate only with a parent or guardian's written consent, completion of intake paperwork by the parent or guardian, and, where required, the parent or guardian's presence during sessions.

4. Services and consultations

• Free consultations. The free in-home consultation (approximately 45 minutes) and free online consultation (approximately 20 minutes via Zoom or phone) are offered one per person, carry no obligation to purchase, and have no cash value.
• Custom programs. After intake, we build a workout, cardio, and nutrition program around your goals, fitness level, and schedule, and adjust it through ongoing check-ins.
• Scope. Nutritional guidance we provide is general fitness-based coaching, not medical nutrition therapy or treatment for any condition.
• We may update, substitute trainers for, or discontinue specific offerings at any time. If a purchased Service is discontinued, we will provide a substitute of equal value or a pro-rated refund for unused sessions.

5. Booking, cancellations, and rescheduling

• Sessions are scheduled through our online booking calendar or directly with your trainer.
• Client cancellations. Please give at least [24] hours' notice to cancel or reschedule a session. Sessions cancelled with less notice, or missed without notice ("no-shows"), may be charged in full or deducted from your session package.
• Late arrivals. If you are late, the session still ends at its scheduled time. If your trainer is late, you receive the full session length or a credit.
• Our cancellations. If we must cancel (illness, emergency, unsafe weather for travel), the session will be rescheduled or credited — never forfeited.

6. Payments and refunds

• Current pricing is listed on our Pricing page or provided during your consultation. Prices may change, but changes will not affect sessions or packages you have already paid for.
• Payment is due [before or at the time of] each session or at the start of a package or subscription period, by the payment methods we accept.
• Session packages expire [12] months from the purchase date unless we agree otherwise in writing.
• Refunds. Unused sessions in a package are refundable on a pro-rated basis within [30] days of purchase, less any sessions used at the single-session rate. Completed sessions are non-refundable. Subscription coaching can be cancelled effective at the end of the current billing period with [7] days' notice.
• Declined or late payments may result in paused sessions until the balance is resolved.

7. Results disclaimer

Testimonials, reviews, and transformation photos on our website reflect the real experiences of individual clients. They are examples of what is possible, not a promise of what you will achieve. Results depend on many factors we do not control, including your consistency, effort, nutrition, sleep, genetics, and health. Any satisfaction guarantee we advertise is defined by its specific written terms provided at purchase; beyond that, we do not guarantee any particular outcome, including weight loss, muscle gain, or performance improvements.

8. In-home training conditions

• You agree to provide a reasonably safe, clean training space at your home or apartment gym, and you are responsible for ensuring we are permitted to train there (for example, under apartment or HOA gym rules).
• You are responsible for the condition of any equipment you own that is used during sessions.
• Trainers may end a session early if the environment becomes unsafe; such sessions are handled case by case.
• Our in-home service area covers Austin and San Marcos, TX and surrounding neighborhoods. Locations outside the service area may be declined or subject to a travel fee agreed in advance.

9. Online coaching and the Trainerize app

• Online coaching is delivered through the Trainerize app, plus check-ins by video call, phone, or messaging. Your use of Trainerize, Zoom, and similar platforms is also subject to those companies' own terms and privacy policies.
• You are responsible for having a compatible device and internet connection.
• Online coaching requires you to perform workouts without in-person supervision. Use appropriate weights, warm up properly, train within your limits, and follow all safety instructions in your program.
• Coaching communications are answered during reasonable business hours; online coaching is not an emergency or real-time supervision service.

10. Intellectual property

All content on our website and in our programs — including workout plans, nutrition guides, videos, logos, the "Go Beyond" branding, photos, and written content — belongs to Transcending Personal Training or its licensors. Your programs are licensed to you for your personal, non-commercial use only. You may not copy, resell, redistribute, or republish our programs or content, or share your app access with others, without our written permission.

11. Client conduct and termination

We are committed to a respectful, safe training relationship. We may pause or terminate Services, without refund of completed sessions, if a client: engages in harassment, threats, or abusive behavior toward a trainer; repeatedly no-shows; withholds material health information that puts the client or trainer at risk; arrives impaired; or materially breaches these Terms. If we terminate for these reasons, unused prepaid sessions will be refunded pro-rata. You may stop Services at any time subject to the payment and refund terms above.

12. Affiliate links and product recommendations

Some links on our website to training gear and supplements are affiliate links, meaning we may earn a commission if you purchase through them, at no additional cost to you. We recommend products we genuinely use or trust, but we do not manufacture or sell them, and we make no warranties about third-party products. Purchases from third-party retailers are governed by those retailers' terms. Consult your physician before taking any supplement.

13. Limitation of liability

To the fullest extent permitted by law, Transcending Personal Training, its owners, trainers, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for personal injury or property damage arising out of your participation in the Services, except where caused by our gross negligence or willful misconduct. To the fullest extent permitted by law, our total liability for any claim relating to the Services will not exceed the amount you paid us for the Services in the [6] months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. This section works together with, and does not replace, the separate signed liability waiver.

14. Indemnification

You agree to indemnify and hold harmless Transcending Personal Training and its trainers from claims, damages, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your violation of law, inaccurate health information you provided, or the condition of your premises or equipment used for in-home sessions.

15. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in [Travis County or Hays County], Texas, and you consent to jurisdiction and venue there. Before filing any claim, both parties agree to attempt in good faith to resolve the dispute by contacting the other party and allowing [30] days for resolution.

16. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Changes apply going forward and will not reduce the value of sessions or packages you already purchased. Continued use of the website or Services after changes take effect means you accept the updated Terms.

17. Contact us